Our Delivery Policy

E-book Delivery Terms

Thank you for choosing Books By BB for your e-book purchases. Please read the following information regarding our e-book delivery process.

1. Order Placement:

• Add your desired e-books to your cart and proceed to checkout.
• Select your preferred payment method – Bank Transfer (IBAN provided) or PayPal.
• Complete the payment process to confirm your order.

2. Payment Confirmation:

• For Bank Transfer: Ensure the payment is made to the provided IBAN within specified time frame.
• For PayPal: Complete the payment through your PayPal account.

3. E-book Delivery:

• Once your payment is successfully received, you will be sent a confirmation email to the provided email address.
• In the email, you will find a link to access your e-books on Google Drive.
• Thelink will grant you immediate access to the e-book for viewing and downloading.

4. Communication Channels:

• If you prefer, you may also request the link through WhatsApp or any other preferred social media platform.
• Simply contact our customer support at Booksbybigbro@gmail.com, providing your order details.

5. Non-Returnable Policy:

• Please note that all e-book sales are final, and we do not accept returns or refunds.
• Ensure that you review the product details and sample content, if available, before making a purchase.

6. Technical Assistance:

• If you encounter any issues with accessing or downloading your e-books, contact our customer support team for prompt assistance.

By completing the purchase and receiving the e-book link, you agree to adhere to the terms outlined above. We appreciate your trust in us for your e-books needs.

For any inquiries or support, please contact us at [ Booksbybigbro@gmail.com] or through our Contact US Page.

Thank you for choosing us!